Privacy Policy
Effective Date: 23 May 2024
Ime VIP (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ime.my.id (the “Website”) and use our mobile application (the “App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use the App.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website and App includes:a. Personal Data
Personally identifiable information, such as your name, email address, and any other information you voluntarily provide to us when you register for an account, participate in activities on the Website or App, or contact us.b. Derivative Data
Information our servers automatically collect when you access the Website or App, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website or App.c. Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website or App.d. Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website or App from a mobile device.Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website or App to:a. Create and manage your account.
b. Process your transactions and manage your orders.
c. Email you regarding your account or order.
d. Enable user-to-user communications.
e. Respond to your comments, questions, and customer service requests.
f. Improve the Website’s and App’s functionality and user experience.
g. Monitor and analyze usage and trends to improve your experience with the Website and App.
h. Notify you of updates to the Website or App.
i. Offer new products, services, and/or recommendations to you.
j. Perform other business activities as needed.Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:a. By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.b. Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.c. Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.d. Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Website or use the App. These companies may use information about your visits to the Website, App, and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
By using the Website and App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.